Guest service

Guest service at the casinos of Lower Saxony

Guest service

German ServiceQuality seal

Our 10 casinos bear the ServiceQuality Deutschland seal. By participating in this initiative, we have committed ourselves to continuous quality assurance and improvement. The satisfaction of our guests and our employees is and remains our goal.


Do you have any additional questions or suggestions? Did we fail to meet your expectations at any time and would you like to express criticism? What changes would you like to see when you next visit?


We have compiled extensive information for you on the casino pages. If you have not found the right answer there, please have a look at our FAQ.

Ms Daniela Sammann
Karmarschstraße 37 – 39
30519 Hannover
Tel: 0511 16383 32

The casinos

From the North Sea coast to the Harz mountains – our casinos on Norderney, in Bad Zwischenahn, Bad Bentheim, Bad Pyrmont, Brunswick, Hanover, Göttingen, Osnabrück, Seevetal and Wolfsburg are as diverse as Lower Saxony itself.

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